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Thread: Is this a new glitch or a protection thing?

  1. #1


    Helene's Avatar
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    Is this a new glitch or a protection thing?

    I didn't notice I was entering my password in wrong (recently changed it) and it locked me out for an hour which is normal but now, I can't log into any of my sides either and it auto goes to bad password..is this a glitch or a protection thing set up by the TNT? I can see if they are trying to block an IP from getting in anyones account or all accounts linked to that mail incase it's getting hacked or something or is this just a glitch?

  2. #2

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    @(you need an account to see links)
    If you're 100% sure you're putting in the right password, maybe you got frozen?
    Try checking from another account or PM me a name of one of the accounts you can't enter and I can check it for you if you want

  3. #3


    Helene's Avatar
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    Quote Originally Posted by Rrachel View Post
    @(you need an account to see links)
    If you're 100% sure you're putting in the right password, maybe you got frozen?
    Try checking from another account or PM me a name of one of the accounts you can't enter and I can check it for you if you want
    Sent you a PM, I tried getting on all of my sides and they also defaulted to bad password, I just recently came back to school so they might have noticed the IP change but i've been on neo here before

  4. #4
    I_royalty_I's Avatar
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    Have you logged into your sides recently? There were password resets that impacted a lot of accounts earlier this year.
    Shades on spinning in a summer rain
    Dancing when there ain't no music
    Just the right kind of crazy, baby

    Careful.


  5. #5


    Helene's Avatar
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    Yes, one of the sides also was recently created. I have reset all of the passwords since coming back from hiatus about a month ago and they were all working fine

  6. #6


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    I think this is happening to me too. haven't been able to log in for a month or so now but I am pretty confident noone got in and its not iced either

  7. #7
    Cupkakez's Avatar
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    hasn't happened to me personally, but I have a friend who that happened to over a month ago now. as far as she can tell, no one has gotten into the account and it's not iced; it just keeps saying bad password. she has a ticket in, but no answer yet.

  8. #8

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    TNT implemented a new login system for everyone unaware.
    If an account is frozen and tried to be logged into, rather than give the bad PW screen it redirects to the homepage.

    If it's taking you to the bad PW screen, then your password is just incorrect and either needs to be recovered through your email settings, or was reset with the PW reset back in May and you'll likely need to submit a ticket to get it.

    In addition to the above, if you enter a username and password and it takes you to a page that prompts the the birthday to be entered, then you have the correct password. You just need to enter the birthday manually from there.

  9. #9
    Blush's Avatar
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    This actually just happened to me , I was logged in all day today , logged in and out of my sides after coming back and now I cant get into any of my accounts at all even after resetting the passwords but my friend can log into my accounts just fine .

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