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Thread: Frozen for my own protection

  1. #1
    Lavendrae's Avatar
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    Frozen for my own protection

    Literally this is the third time I've been frozen, so I'm a little desensitized, but it still stings a little.
    I sent in a ticket a couple minutes ago. My account was premium, but the account I submitted the ticket on isn't.

    Anyone know how many weeks/months I'll have to wait?

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    Snoop Lion's Avatar
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    Well I did a ticket for an epic main I had and it took 3 days for tony P to reply to my ticket, I've got a ticket open now for another account and no reply yet in a week, so it varies :/ sorry for your loss though!

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    Lavendrae (02-13-2014)

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    I hope you get it back!

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    Lavendrae (02-13-2014)

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    @Snoop Lion @Artemissive

    Thanks guys! Hopefully I get someone quick and nice
    If not, I can always just start over or something.

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    Artemissive's Avatar
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    I actually just had my first ever freezing today (a shell account that I don't care about). Still, it scares me to think about losing an account I actually put work into.


    Sent from my iPhone using Tapatalk

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    It doesn't matter, say you were premium, lol.
    I'm premium and I got replied back in a day.

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    Gamer IDs

    Gamertag: Dourp
    Have a friend send an email to them with your username in it about you being iced. I didnt get a reply for like 2 weeks until last night when my friend did this, they replied To her 10 mins later saying she cant do anything.. then they replied me right after.

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    Lavendrae's Avatar
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    Quote Originally Posted by Kad View Post
    It doesn't matter, say you were premium, lol.
    I'm premium and I got replied back in a day.
    I did say I was premium when I got frozen, but I usually find that they respond faster to an account that has premium that is sending the ticket.

    My last account was premium as well and it's been well over a month with no response.
    So I don't really have high hopes hahaha

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    If you were frozen for protection you're more likely to get it back faster.

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    Lavendrae (02-13-2014)

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    Shit that sucks, I hope you get it back soon! Hopefully the freezing was for a good cause, like a botched hack on your account or something, so you don't lose anything!

    Good luck getting the account back and I hope they respond within a reasonable amount of time! :3

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    Lavendrae (02-13-2014)

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