So I finally captured my very first unreg email today, which I'm pretty stoked about xD But when I go to neopets-->forgot username and put the address in it just goes to http://www.neopets.com/forgotpassword.phtml and shows a blank screen, and I'm not getting an email... and I'm sure once I figure this out I'll have a bunch of other issues as well like birthdays and pins xD
Last edited by drd; 07-01-2013 at 10:05 PM.
I haven't done UR's in quite awhile, but used to be if accounts were purged due to inactivity you could get errors like that
Try several more ur's on proxies =/
Have you tried requesting through petpetpark instead?
i was able to do it. have you sent tried being logged out. go to customise at the top and just click it. then under the username part click forgot username and a pop up window should come up. enter in the email and presto it takes you to a page saying "The username and password for this email address are on the way!
(please allow 15 minutes for delivery)"
hope this helps.
---------- Post added at 09:25 PM ---------- Previous post was at 09:24 PM ----------
Doesn't matter just troubleshooting