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Thread: Help with unregistered email..

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    drd's Avatar
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    Help with unregistered email..

    So I finally captured my very first unreg email today, which I'm pretty stoked about xD But when I go to neopets-->forgot username and put the address in it just goes to http://www.neopets.com/forgotpassword.phtml and shows a blank screen, and I'm not getting an email... and I'm sure once I figure this out I'll have a bunch of other issues as well like birthdays and pins xD

    Any ideas?

    Last edited by drd; 07-01-2013 at 11:05 PM.

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    Bettser's Avatar
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    Quote Originally Posted by drd View Post
    So I finally captured my very first unreg email today, which I'm pretty stoked about xD But when I go to neopets-->forgot username and put the address in it just goes to http://www.neopets.com/forgotpassword.phtml and shows a blank screen, and I'm not getting an email... and I'm sure once I figure this out I'll have a bunch of other issues as well like birthdays and pins xD

    Any ideas?
    Try a different proxy. You can only request password 100 times per day per IP

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    drd (07-01-2013)

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    I haven't done UR's in quite awhile, but used to be if accounts were purged due to inactivity you could get errors like that

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    drd (07-01-2013)

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    drd's Avatar
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    Quote Originally Posted by Bettser View Post
    Try a different proxy. You can only request password 100 times per day per IP
    I wasn't even using a proxy... xD

    Quote Originally Posted by munsterpoo View Post
    I haven't done UR's in quite awhile, but used to be if accounts were purged due to inactivity you could get errors like that
    Well I just tried it with my main and there was the same issue.

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    |2eap's Avatar
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    Quote Originally Posted by drd View Post
    I wasn't even using a proxy... xD



    Well I just tried it with my main and there was the same issue.
    probably a glitch. i'll check on mine.

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    Try several more ur's on proxies =/

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    Have you tried requesting through petpetpark instead?

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    drd (07-01-2013)

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    i was able to do it. have you sent tried being logged out. go to customise at the top and just click it. then under the username part click forgot username and a pop up window should come up. enter in the email and presto it takes you to a page saying "The username and password for this email address are on the way!
    (please allow 15 minutes for delivery)"
    hope this helps.

    ---------- Post added at 09:25 PM ---------- Previous post was at 09:24 PM ----------

    Quote Originally Posted by munsterpoo View Post
    Try several more ur's on proxies =/
    so is it best to submit UR on neopets through proxies?

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    drd (07-01-2013)

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    Doesn't matter just troubleshooting

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    drd's Avatar
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    Quote Originally Posted by Oldboy View Post
    Have you tried requesting through petpetpark instead?
    I wasn't aware of the existence of it until you just told me xD

    aannd it works, thanks so much In the email it says it's associated with 2 usernames, how does that work?

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