Do you have screenshots or something??
Here is the situation. I have my main account 12 years and running. I made the account and it was a pretty established account. I was on and off for years on end and just decided to start playing again. I had many very high end items including BGC, G-Sword, FSS, and other various BD weapons that have increased in value. There was a certain very well known individual in the Charter Main (Yes I was a premium member) looking for a "Neopet" recently. I had one and sent a message on his board that I had one. He immediately Neomailed me and told me he was gonna offer some other neopet can't even remember what it was because all I was interested in was borrowing his item for the avvie withcollateral. I told him I would make the trade if I could borrow with Collateral . He responded saying he was not comfortable lending the pea but he would trade pet for pet. I said that was fine if he did not want to lend but I did not want to trade anymore. He sent me some neomail that said "Trade is off" immediately blocked me and then I click something else and I am frozen. Now I know this person is a very respected person on the Main charter boards and I have submitted a ticket but that was 2 days ago... In fact this is what it says when I try to log in.
This account has been FROZEN for the following reason:
Due to potentially suspicious activity on this username, it has been frozen for the owner's protection. This can include falling for a scam or entering information into a fake login page. If you would like information on getting this account back, please contact us by clicking here.
If you think the above reason was applied to you by mistake, please contact our support staff by clicking here. Don't forget to include your USERNAME and explain why you think your account should not have been frozen. If you DID break the rules, please do not contact us again. Your account will NOT be unfrozen and you will not get your Neopet or items returned. But, you are welcome to create a new account, as long as you follow the rules.
Do I have a chance of getting my account back?
Last edited by CynicdarK; 03-22-2013 at 03:02 PM.
Do you have screenshots or something??
I have no screen shots... What would the screen shots needed to be of? Like the Neomails?
More than likely you will get it back
If you're account got frozen for protection its much much easier to retrieve it than any other reason TNT give for freezings.
Its possible the person reported you for trying to scam them out of the SuAP
And like you said, you have a decent account with some good items and you have premium so TNT more than likely just froze your account out of suspicion that someone else might have been accessing it and trying to scam the SuAP.
Just wait for them to reply, you should be right imo.
TY, btmad. Hopefully that is the case. Any idea how long tickets usually take to get a response?
Min. 1 month.
Slow, ~3 months.
(for non-premium - my bad)
Last edited by Mod; 03-22-2013 at 10:17 AM.
Since you're premium you'll probably get a faster response
It sounds like you were trying to trade your pet for a pet + SuAP lend, so maybe they reported you for that and that's why you got frozen? :p
Most likely from the frozen reasons though tnt thought someone was pretending to be you to scam a SuAP.
It takes like a few days, weeks, or a month at most for them to unfreeze typically for that reason c:
Who knows man, TNT are lazy assholes.
Ive seen responses as fast as 24 hours - no joke - but it could easily take upto 2 weeks.
My main for frozen recently for suspicious activity too though so lets see
You'll probably get a much faster response than me since you're a premium member, which coincidentally is all you have to prove when sending in a ticket - how much money you're giving them a month
Holy crap, seriously? I thought 2 days was long...
---------- Post added at 10:18 AM ---------- Previous post was at 10:17 AM ----------
Well regardless. The freeze helped me to locate this site so I am thankful for that.