I'm so upset

[Styx]

Congratulations!

[Cherry Soul]

I tried asking for a hint once with her (I had a looooot of other info about my account too) and she basically said no, fuck off. I think it's only when she's in a good mood lol.

And she isn't on a good mood these days...

[heymousey]

glad you got your accoutn back!

[Skitty]

Thank you ^^! Anyways, I am still having the pet I wanted to trade before the freeze, and now I am hella scared to put it UFT and advertise it again on the PC.
I am scared of anything ;-; ...

[♥ Dita ♥]

Hey if you still have access to the original email when you changed over to the new address the old email you changed from is listed on that email. I was able to get the original email for one of my accounts that way. If not I'm sorry I thought I would at least mention it though. Good luck!

Oh nvm I saw you got your account back. I'm happy you were able to Congrats!

[Politoed]

Congrats on getting your account back!!

[shame]

I tried asking for a hint once with her (I had a looooot of other info about my account too) and she basically said no, fuck off. I think it's only when she's in a good mood lol.

To be fair, I would NOT be on a good mood either if I had to do mine *AND* Tony's work while having to judge if it's a sincere user or a user w/ bad intentions.

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[Goddammit]

I was reading through this board and I'm very happy to see you were able to get your account back.
On the other hand, why is Tony P still working for Neopets. I've seen plenty of posts surrounding him lately and all of his responses are complete garbage. If they don't have proof someone did anything against the rules and the user is adamant about getting their account back, provided all the details, etc, then it shouldn't matter whether or not they have the original e-mail address. Especially if they don't have proof the user broke any of the rules and simply froze for suspicious activity.

If an email has been on the account for 7+ years and it's not the current one but hasn't been changed since then I think it should be valid. Like people have said before many people use their parents e-mails to sign up for accounts or use e-mails that no longer exist anymore. It's sad when someone has to come to a website deigned to cater to cheating, just to get their legitimate account back (especially if that user wasn't actually cheating). I can only immagine there's others who had been playing legitimately who ended up with a high valued pet that they deemed as suspicious and were frozen for who weren't able to get their accounts back.

Neopets should be helping users who were frozen for their protection or suspicious activity get their accounts back, not make it impossible for the original owner to provide their details to get it back. Having enough information about the account for YEARS should override the e-mail not being the same one that made the account.

I agree with this. If I can list the current email, my NC purchases, stuff in my closet/sdb, neofriends and trade histories then Im PROBABLY the real owner and if I can�t remember the original email, I�m fucked?

There should be other things that can be used to verify ownership of the account than the end all/be all of original email.


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[Skitty]

I totally agree with you guys. As I have already mentioned before, I gave Tony all the info only the original owner of the account would know (all that Goddammit said and even more, like the city where the account was made in), yet this was not enough for him. I have received my account back only because I have decided not to give up & I made another ticket (this time to Alice). She didn't really have to give me any hints about my email because fortunately somehow I managed to remember it by myself. So yeah, I guess I was lucky?
I am pretty sure though that there are plenty of people that got frozen basically for nothing and they can't get their acc unfrozen because of dumbasses like Tony.