New merch!

**Styx** · 03-10-2020

Good grief. That is an all new level of incompetence.

**Fiore** · 03-11-2020

Does that mean whoever bought stuff got their money back AND got to keep the merch? If it does, then shiiiiiiit....

**Pinecone** · 03-11-2020

Originally Posted by Menine

People that have bought merch are saying that they got refunded by PayPal because TNT forgot to complete their PayPal registration process /facepalm

Edit: the email they received

*image was found on neopets nation

These people are unbelievable LMFAO

**hipowls** · 03-11-2020

I'm gonna need to hear Jawsch's defense of this ASAP.

**My name is Yoshikage Kira** · 03-11-2020

Wooow

**philolivetti** · 03-11-2020

Originally Posted by Chikorita

Does that mean whoever bought stuff got their money back AND got to keep the merch? If it does, then shiiiiiiit....

Yeah the girl who posted this got her merch weeks ago LMFAO. This is peak TNT.

**Pinecone** · 03-11-2020

Originally Posted by philolivetti

Yeah the girl who posted this got her merch weeks ago LMFAO. This is peak TNT.

I should have bought one then lol

**~~motherfucker~~** · 03-11-2020

I literally cannot.
They will drive this site into the ground in the next year.

Focus group all you want.
Focus groups cannot fix incompetence.

**Fabulous** · 03-11-2020

Assuming that it was really Jim who set this up personally and not some hapless intern... Get your shit together, Jim

How do u be

Responsible for revenue management
Previous VP Financial
Responsible for e-merchandising at Mattel
Previous VP Merchandising/Sales

And fuck up something so simple in such a spectacular fashion

**~~motherfucker~~** · 03-11-2020

Originally Posted by Fabulous

Assuming that it was really Jim who set this up personally and not some hapless intern... Get your shit together, Jim

How do u be

Responsible for revenue management
Previous VP Financial
Responsible for e-merchandising at Mattel
Previous VP Merchandising/Sales

And fuck up something so simple in such a spectacular fashion

He had to be fired from Mattel.

I don't know why I'm so lit up about this.
It's really fucking stupid.

They reach out and promise they're working on making things better, getting our hopes up, and then they can't do something simple like this... If the team remains the same, Neopets will never get better.

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