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Thread: Help Writing a Ticket

  1. #1


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    Help Writing a Ticket

    The long and short of it is I have an account that was frozen a while back for "suspicious activity" (read: reported repeatedly by a petty user). Now, normally this would be easy enough to get back, but I haven't got access to the original email the account was created with.

    As the account is legitimate, having never been cheated or botted on, I'm holding out hope that I can get it back, and would like some help writing a ticket. I can provide things like the birthday, the email that is no longer accessible, the email attached to the account that is accessible, old passwords, closet items, etc.

  2. #2
    *squeak*
    Bat's Avatar
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    Beep! Check your private messages : )

  3. #3

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  4. #4
    CadmiumYellow's Avatar
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    Goofy question, but can you even still write tickets? When I go to "help" these days, it tells me to email support directly... is that the new ticket system?

    At any rate, seems you've got some help already, but I'm always happy to help look over things

  5. #5
    Jumbo Shrimp's Avatar
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    Quote Originally Posted by CadmiumYellow View Post
    Goofy question, but can you even still write tickets? When I go to "help" these days, it tells me to email support directly... is that the new ticket system?

    At any rate, seems you've got some help already, but I'm always happy to help look over things
    Yep, exactly that! You email (you need an account to see links) because they’re switching over to a new ticket system that’ll probably take another two year since to finish, knowing the way things go. You’ll get an automatic reply with a ticket number that you can then post on the help chat board and get pretty speedy replies.

  6. The Following User Says Thank You to Jumbo Shrimp For This Useful Post:

    CadmiumYellow (11-29-2018)

  7. #6


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    Welp, that was a bust. Tony P refuses to return the account without the original email. Thanks anyways guys.

  8. #7
    morpheme's Avatar
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    Quote Originally Posted by Ehentalix View Post
    Welp, that was a bust. Tony P refuses to return the account without the original email. Thanks anyways guys.
    Feel free to wait a week or so and resubmit your ticket on the off chance you get a different member of the support staff.


  9. #8

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    So there's a chance too get the account back even without the orriginal email?

  10. #9

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    Youd need Alice for that but you can sometimes get it with NC transaction logs

  11. #10

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    I had the same issue, and Alice answered.
    Impossible to give it back, since my original e-mail is dead.





    I still love you.
    Freeze chain because a Pet I traded for, was illegit.
    Last edited by Midas; 11-29-2018 at 08:15 PM.

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