Error 1: You must enter your correct old password in order to change your info.

[Kit]

I changed the password on one of my accounts, and I swear I entered it the way I wanted to. I mean, c'mon o-o it makes you enter the new password twice.

Anyways, I then went to edit the userlookup info, but it keeps telling me that I need to enter the correct password.
I keep entering my new password, but apparently that's wrong. I've tried entering a million different combinations of what I may have accidentally typed in, but nothing is working. I don't have access to the e-mail (since I'm a moron and changed the password before changing the e-mail) and so now I can't access my account. If I ever log out, I'll never be able to get back in >.> it's not even my main, but it's a valuable account that I don't want to lose access to.

Anyone know if it could be a glitch or something? I was absolutely certain that I entered it in correctly, but neither the new one I entered or the old password are working.

Is there a limit on how many times you're allowed to guess the password in that section before it just always says "Error 1: You must enter your correct old password in order to change your info."? Or no limit?

Idk if I should just give up on this account and consider it lost, or if it's a glitch or I hit a limit or something.

[siaospear]

Sometimes, after changing the password, the change in password is not registered immediately.

As of now, the account could still be using your previous password despite the site saying "change successful".

I'd give it 24 hours for the new password to take effect.

Try to update your profile with the previous password for the time being. See if it works. Hope it does!
@(you need an account to see links)


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[Kit]

@(you need an account to see links)

Thanks! I wasn't sure if that delay also applied to updating userlookups.
I've tried the old password, but that also doesn't work. I'll just hope, for the mean time, that my account is in password limbo xD hopefully the new password will work tomorrow.

[siaospear]

Best of luck!

I hope it's in limbo too.


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[Lunastra]

Why not change the email?

[siaospear]

Why not change the email?

Because to change the email, you'd have to enter the password and the pin. And both his new and old passwords don't work :/

[Lunastra]

Because to change the email, you'd have to enter the password and the pin. And both his new and old passwords don't work :/

OH RIGHT. I'm sorry. I'm dumb. I forgot that you needed a password to change it. sigh.

Hm. Tried it uncapped too?
Possibility that you had caps lock on?
Idk. ):

[siaospear]

@(you need an account to see links), I was thinking about the caps too!

Hi-5


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[Lunastra]

@(you need an account to see links), I was thinking about the caps too!

Hi-5


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Yeah... I've honestly done that way too many times. haha.

[blup13]

I have a similar problem! Maybe it could be related?
For the second time! I try to access to an account and the site tells me is the wrong password. Since I changed the password recently, I thought I forgot it, and reset it with the email. But everytime I try to access with the new password it, wrong password, try in 59 min! It is driven me mad!
Last week was similar, but I didn't reset the password (I was sure about it) and in the night I was able to access to that account. But then I changed it and this time I wasn't sure about it.