Is anyone else having 2FA issues?

[Uma]

I've had 2FA turned on, on all my accounts since they become a possibility. In the last few days, I've been having trouble with them. When I type the code in, it will say invalid so I will delete it and retype the exact same code in and then it's all good.

Today, my codes don't work at all.

The time on my device (phone) is correct. Is there some time drift issue with Neopets.com or is anyone else experiencing this and knows what to do?

[Ice]

I experienced that late last night as well, probably around 10/11pm NST? If it told me the code was invalid I just hit "enter" on my keyboard and then it would go through - I didn't have any flat out fail me. By "your codes don't work at all today" does that mean you haven't been able to login at all successfully? I honestly thought it was just me flying too close to the sun and entering a code when it was about to turn invalid...

[Taffycat]

There's a PSA on PC. Apparently its due to the neo clock being out of sync.

[Uma]

@(you need an account to see links) - Yes I cant log in at all today. Lol I "fly too close" as well and sometimes it works!
@(you need an account to see links) - Thank you for this information! Really helpful to know is an issue on their end.

- - - Updated - - -

The irony is definitely not lost on me that TNT wants us to use 2FA to keep people out of our accounts.

Now I am the one kept out of my own account.

Good one TNT.

[Ice]

@(you need an account to see links) I know right... just TNT things eh :p but wanted to make sure you were able to login, someone said on that PC board that you can get around it "to get around it copy your code, wait for it to expire +5-10 seconds and THEN enter it"

[Uma]

@(you need an account to see links) I know right... just TNT things eh :p but wanted to make sure you were able to login, someone said on that PC board that you can get around it "to get around it copy your code, wait for it to expire +5-10 seconds and THEN enter it"

Thats so helpful to know, thanks for sharing this solution - Ill give it a try!

---------- Post added at 02:38 PM ---------- Previous post was at 02:07 PM ----------

Update: It worked! Thank you @(you need an account to see links)!!

[I_royalty_I]

I wonder where TNT is pointing their NTP servers or if they have something internal that they are using. Usually a time sync error isn’t a big deal and is able to be fixed pretty easily. I wonder what kind of stuff they are doing behind the scenes for this to happen in the first place.