I’ve been having no issue at all getting emails from Hotmail, yahoo, aol, gmail, mail.com, etc etc lately. It may take a minute or two sometimes, but it always shows up.
This temp login is annoying though. I’ll have to try and put a ticket in I guess. Wait the 2+ week minimum to get any sort of reply lol
What's my definition of success?
Creating something no one else can
Being brave enough to dream big
Grindin' when you're told to just quit
Giving more when you got nothin' left
I had an answer to my ticket, but I did not know the original email.
So yeah, I'll try again to get an email when I say Lost Password, otherwise this shell is lost I guess.
Ooooof, yep, the PW reset timeout :/ It's made securing accounts a bit more tedious if you don't have access to the original email itself - you have to get in and essentially immediately change the email so the password reset email will go to something you actually own. Hugely annoying imo, especially with TNT's new "must send ticket from original email" thing...
Also just got hit with this...
I'm not sure what the deal is because the account is not frozen. This is a new one by me. I remember back in the day you'd be asked to try again later with too many attempts, but this prompt is new.This account has been FROZEN for the following reason:
Sorry. Your account has been temporarily locked because you tried to login too many times. It's for your safety. Please try again later!
What's my definition of success?
Creating something no one else can
Being brave enough to dream big
Grindin' when you're told to just quit
Giving more when you got nothin' left
I also got hit with this on a side and I waited like two days before trying again, and still "frozen" but you can view the account lookup.
Sidebar, what is the response time like on tickets at the moment?This account has been FROZEN for the following reason:
Sorry. Your account has been temporarily locked because you tried to login too many times. It's for your safety. Please try again later!
This is an account I have legit access to, so might do the ticket thing at some point.
Last edited by Meercat; 01-11-2023 at 03:04 AM.
avatar by (you need an account to see links) && signature by (you need an account to see links) - thank you!
Fiore (01-31-2023)
Did you ever end up getting the password reset to work?
I have seen it /very/ rarely lately.. but have now had it happen to me twice in the past 24hours - once was on a yahoo email and the other was a hotmail email. I'm guessing the only surefire way is to put in a ticket to TNT?
What's my definition of success?
Creating something no one else can
Being brave enough to dream big
Grindin' when you're told to just quit
Giving more when you got nothin' left
This happened to me a couple of times. The account becomes "locked" and you definitely need to submit a ticket for this. It's kinda like being frozen for safety, which has also happened to me as well. The turnaround time for a ticket is pretty long unless you badger them on social media, but I recommend going to the help section of the Neoboards and posting your ticket number on Highway to Help because TNT user tnt_darigan_ferret relays those tickets to support all day. You usually get a quick response from there (like a day or so).
I_royalty_I (02-02-2023),Meercat (01-31-2023)