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Thread: Ticket send help?

  1. #1
    Pompom's Avatar
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    Ticket send help?

    Hi!
    My account got frozen today... Holy ...
    But it didn't even tell me why I get frozen?
    I just can't login into the account and neo said "Invalid Password. Please enter the correct password to continue.
    You do not currently have an Active Neopet!"
    What happened? As everytime if you got frozen, TNT will give you reason.
    This time it just like deleted my account ...
    So I need help with ticket.

  2. #2


    teddy's Avatar
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    I got frozen too, and it just says invalid password and my account is disabled. I think you have to send in a ticket to ask why

  3. The Following User Says Thank You to teddy For This Useful Post:

    Pompom (04-14-2015)

  4. #3
    Pompom's Avatar
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    Quote Originally Posted by teddy View Post
    I got frozen too, and it just says invalid password and my account is disabled. I think you have to send in a ticket to ask why
    Same here it's really bad my very high end UCs got frozen ... But is it the Ticket page is not avaliable now?

  5. #4


    teddy's Avatar
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    @(you need an account to see links) The ticket page still works, you just have to submit a ticket from your side

  6. #5
    Pompom's Avatar
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    Got it thanks!

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