If you get a poor response from a ticket, can you resend?

**Zapdos** · 10-05-2020

**draiko** · 10-05-2020

Currently facing the same problem too. They insisted on �sending from the og email� and refuse to offer help unless I am sending the ticket with that exact mail.

I heard that filing ticket with another staff maybe helpful but I personally don�t have much experience on it

**nataurs** · 10-05-2020

**Ariealle** · 10-05-2020

**Zorara** · 10-05-2020

Have you bought any NC?

Usually TNT like to see NC purchases if you dont have the OG email

**Zapdos** · 10-05-2020

@(you need an account to see links)
I was shocked at the B&W 'og email or gtfo'. I hope you have better success than me!

Originally Posted by nataurs

@(you need an account to see links)

@(you need an account to see links)

No NC purchases sadly, I honestly wish I'd bought stuff on my sides now! Never too late to start I guess lol

TL;DR: Thanks all! I really appreciate all the advice to my PMS induced meltdown hahaha. I will keep trying and hope for the best!

**Sakuras** · 10-06-2020

just as a heads up you might want to edit out some of the specific account/ticket details you mentioned. never know who is lurking.

**Pond** · 10-06-2020

Just from personal experience Alice seems to be the kindest. She gave me back an 8 year dead account without email access after years of begging. Good luck!

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