Noooooo... it happened ;-;

[Botan]

Pretty sure my main account was hacked ;-; It's been disabled, probably empty and frozen. My sides were never touched, because they're worthless.
And I'm just really upset. I've been playing Neo for many years, and to have everything gone, just blows.

I sent in a ticket but since JumpStart's customer service sucks, I'm pretty sure it'll never be answered. Well, kiss that account goodbye....

[Mama Bear]

I'm sorry to hear about that. Did you regularly change your pw?

[j03]

Try messaging them your ticket info on their FB page via comments.

[Botan]

@(you need an account to see links)
I did, yes, as well as my pin... It's really frustrating when actives are hit, I always thought I was so careful too.
@(you need an account to see links)Joe
Yes I have, I plan to comment everyday until I get at least something! Does emailing (you need an account to see links) even work anymore?

[Virus]

Good luck with recovering!!

[Botan]

@(you need an account to see links)
Thank you

[Maison]

Aww that is so rude :/: literally so rude!! I hope you get it back a$ap :/

[Bowsette]

Sorry that happened to you ):

[mcezzy43]

That sucks, I'm really sorry to hear that

[Ms M.]

All the bestt for ticket recovery dearr!!

My own NP account was one of my first online accounts, would suck to lose it as wells, so I really feel ya.