Customisation Update
At long last, updates to Customisation are here that will drastically improve your experience with the feature! Loading times have been improved. An issue of Neopets not showing up in thumbnails is fixed. The only caveat to this is that UC Pets still need to undergo some fixes, but these issues will be addressed prior to the re-release of UC Pets.
If there are any further issues with Customisation (surrounding the page itself and not individual items), please reach out to our Customer Support with as much information as you can provide, including your username, number of pets, closet size, browser, and what you are experiencing.
Please note that our recommended closet size is 650 items! If you have more than 2,500 items in your closet, you may want to move some to your Safety Deposit Box in order to improve loading times in Customisation.