I dont know. I looked at my tickets... my account got hacked and I got it back. It was generic got handled by support@neopets and Neopets@neopets
I dont know. I looked at my tickets... my account got hacked and I got it back. It was generic got handled by support@neopets and Neopets@neopets
When they froze my account and ignored my ticket, I ended up calling premium people on the phone(!) and ranted about paying for something they weren't providing...they claimed they couldn't do anything but I got my account back within 24hrs. Coincidence? Hmm?
Nexus (08-11-2015)
I think I got a phone number by going through my credit card company where the premium charge showed up...or did an internet search...I can be formidable when I'm angry...
♥ PrettySarcastic ♥ (08-14-2015)
I remember being on the phone with Neopets Premium long ago. It was super easy, and embarrassing.
Naked Gamer(08-14-2015),Virus (08-14-2015)
Bettser (08-14-2015)