rip my account

[Naked Gamer]

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So true it hurts haha


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[Urbex]

Maybe the legit trade was with an illegit pet? Good luck with getting your account back though

[chime]

Maybe the legit trade was with an illegit pet? Good luck with getting your account back though

I thought about that! But she's still on my account as far as I can tell. When I search her the customization is the same so who knows.

Thanks though uvu

[Hollow]

I'll honestly will never understand why they take so long to reply to tickets.



Sorry about your account though D:

[Set]

@(you need an account to see links) that pic applies in so many fucking ways tho

[chime]

I'll honestly will never understand why they take so long to reply to tickets.



Sorry about your account though D:

LOL accurate.

Thank you ♥

[P h o e n i x]

Wtf? I know a girl who was frozen and unfrozen within a day last week. It's so annoying how inconsistent they are.

[Dreams]

Wtf? I know a girl who was frozen and unfrozen within a day last week. It's so annoying how inconsistent they are.

They're fucking ridiculous. I guess some people have the magic to sucky sucky the pee wee /rolls eyes


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[Amparo]

I'm so sorry for your account @(you need an account to see links) :c
TNT is the worst when it comes to neopets, sorry, I mean, when it comes to tickets response :/ is like WHY IN SEVEN HELLS DO THEY TAKE SO LONG?! is it that hard to read some whiny lines from someone telling you he/she/it 's innocent and that they did nothing wrong?! They must have all our information in some excell document or sth. And being able to do some Ctrl + F and search and tell you "you weren't that innocent after all, huh? you cheated here, and here, and there, and that's why you're account has been frozen" But looks like they don't have that excell doc after all :/
I self froze my account, for RL shit getting into my neopets life. You cannot simply let that shit happen to you. Neopets is more important.
It's been 8 months, I'm still waiting, so, yeah that skeleton picture hit me right in the feels.

GL, fellow. Let us know if you discover the reason why you were frozen.

English isn't my fisrt language. Rawr rawr rawr.

---------- Post added at 09:00 PM ---------- Previous post was at 08:56 PM ----------

@P h o e n i x I do not know who that girl is. But I want her to hit her toe into something hard.
I'm not jealous, I just want her to die.

[Aska]

They're probably understaffed and have shit software to deal with tickets, on top of getting emails.

Not justifying how awful the service is but I'm sure Jumpstart hasn't helped make the situation better either. I doubt they'll ever hire enough people to deal with the load of tickets. It honestly doesn't make any logical sense on why some tickets get answered before others. I'm sure there are buckets for all the topics but come on, why does it take two years to address a frozen account? Unless some jackass opened the ticket and closed it without a response.

Either way I don't understand how Jumpstart is unable to address this issue.

And to get back to the topic...that is strange. I hope you do at least try to get your account back. JS can't freeze us all.

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