I've never really had a problem with these kind of questions, as I felt it was always aimed for us to talk about the skills we have for The job.
An example would be "Tell me about yourself". They dont want to hear that I play Pokemon/Neopets. They just want use to talk about what we do and can offer for the company.
So talking about how you can multitask, great with the customers, love to stick up a conversation kind of thing!