It's things like this that will actually turn players away. Bad plots and other things are one thing, but if the site can't be accessed and it lasts for long periods of time regularly, players will get bored of waiting and will turn to sites and games that have good servers and minimal downtime, or scheduled downtime so that the player base are aware. Normally I'm in TNT's corner but the last few days I've found myself saying, fine, whatever, I'll find something else to do.