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Thread: A new era of Neopets begins!

  1. #131

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    I agree, it really feels like customer support currently has very little interest in helping older players return effectively at all. There almost feels like a vendetta against older accounts now.

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  3. #132
    Crooked's Avatar
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    Quote Originally Posted by Abyss View Post
    I agree, it really feels like customer support currently has very little interest in helping older players return effectively at all. There almost feels like a vendetta against older accounts now.
    They seriously need to do away with (preferably) or adjust their "original email" policy if they want to bring back nostalgic old players. So many active players have been fucked over by it, even if they have updated their emails, and it's absolutely ludicrous to expect that people can access, let alone remember, an email that they used to create an account over a decade ago. There are so many completely reasonable reasons why somebody wouldn't be able to have OG email access (defunct providers, purged for inactivity, belonged to a parent who no longer has access, etc), and it makes no sense to have that as a requirement when people have so many other ways of proving ownership. It's like a locksmith expecting you to give them keys to the first place you ever lived in order for them to get you back into the house you live in now.

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  5. #133
    Cute Charm Styx's Avatar
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    Quote Originally Posted by DavidDavidson View Post
    I mean Post Malone was basically the Brand Ambassador for Pokemon huge 20( 25th?) anniversary birthday. Honestly the music celebrity endorsement with no relevance to the product gives me 90s vibes haha.
    Not to mention the song Ed Sheeran did for Pokémon Scarlet/Violet.

    Quote Originally Posted by knuckles View Post
    off topic but I don't believe neo will ever gain enough traction to sustain the site with the younger gen. when I mention neo to my friends I used to play with they all have a similar response about not being able to access their old accounts. starting a new account feels like your coming into a season 5 of a show thats been running for years.its also disheartening for new players when they see the economy is run by a group of users. dealing with inflation irl and on the site is off-putting

    I actually have no idea who John legend is lol
    It’s almost always either "I can’t access my account anymore" or "My pets must be dead by now!"

    Quote Originally Posted by Abyss View Post
    I agree, it really feels like customer support currently has very little interest in helping older players return effectively at all. There almost feels like a vendetta against older accounts now.
    Neo is now like any other company, then: attract new players/users/subscribers; leave old ones in the dust.

  6. #134
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    Quote Originally Posted by Abyss View Post
    I agree, it really feels like customer support currently has very little interest in helping older players return effectively at all. There almost feels like a vendetta against older accounts now.
    I feel like they're in this weird place where they ant old players to return, but with new accounts. Because in their eyes most old unused accounts now are compromised and anyone returning with one has gotten in 'illegally'. It's way too much surveillance over irrelevant things like this old email situation. You can't expect people to have held on to emails from 15 years ago when they were 10, and now are a 25 year old professional.

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  8. #135
    Lilac Tentacles's Avatar
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    Quote Originally Posted by Infected View Post
    I feel like they're in this weird place where they ant old players to return, but with new accounts. Because in their eyes most old unused accounts now are compromised and anyone returning with one has gotten in 'illegally'. It's way too much surveillance over irrelevant things like this old email situation. You can't expect people to have held on to emails from 15 years ago when they were 10, and now are a 25 year old professional.
    Speak for yourself, I will forever be (you need an account to see links) and my boss can suck a quail egg if he thinks I'm not putting that on a business card.

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  10. #136
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    It looks like (at least on mobile) the new tool bar in the inventory has switched from text to icons. I think it’s cute— it reminds me of the old school one.

  11. #137
    DarkSkies's Avatar
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    Quote Originally Posted by Crooked View Post
    It looks like (at least on mobile) the new tool bar in the inventory has switched from text to icons. I think it’s cute— it reminds me of the old school one.
    But it was like that always? I don't remember seeing any text on mobile since the change








    ~~ Shooting stars ~~

    Many thanks to:

    @(you need an account to see links) for the Wolf Ryu and @(you need an account to see links) for the Kousetsu puppy <)
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    @(you need an account to see links) for my custom userbars and @(you need an account to see links) for the lovely popsicle/lycanroc bar ^^
    @(you need an account to see links) for my star puppy and @(you need an account to see links) for my Rockruff avatar :3


  12. #138
    Infected's Avatar
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    Quote Originally Posted by Lilac Tentacles View Post
    Speak for yourself, I will forever be (you need an account to see links) and my boss can suck a quail egg if he thinks I'm not putting that on a business card.
    It's the 69 at the end that makes it professional though

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  14. #139
    Crooked's Avatar
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    Quote Originally Posted by DarkSkies View Post
    But it was like that always? I don't remember seeing any text on mobile since the change
    Oops I always play on desktop so I didn’t notice, lmao.

  15. #140

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    They really need to bring back world challenges

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