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Thread: Premium expired but membership still active?

  1. #1
    Faellie's Avatar
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    Premium expired but membership still active?

    Soo.. I bought one month of premium on the 8th Sep (2015) and it was meant to expire around the 8th of October. Yesterday I got the new NC collectible and I just noticed then that my premium hadn't expired yet. I thought I had cancelled it already so that I wouldn't be charged again, but I went to the premium page and my membership was still active. So I cancelled it. But, I was never charged for another month of premium on the 8th of October like I should have been. And now I still have premium membership, and I still haven't been charged anything o.o

    I know I should probably send in a ticket, but.. is it likely they will end up charging me for it later on if I don't?
    Has this happened to anyone else?

  2. #2
    Bowsette's Avatar
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    Quote Originally Posted by Faellie View Post
    Soo.. I bought one month of premium on the 8th Sep (2015) and it was meant to expire around the 8th of October. Yesterday I got the new NC collectible and I just noticed then that my premium hadn't expired yet. I thought I had cancelled it already so that I wouldn't be charged again, but I went to the premium page and my membership was still active. So I cancelled it. But, I was never charged for another month of premium on the 8th of October like I should have been. And now I still have premium membership, and I still haven't been charged anything o.o

    I know I should probably send in a ticket, but.. is it likely they will end up charging me for it later on if I don't?
    Has this happened to anyone else?
    Premium is very glitchy right now. People are having all kinds of different problems with it

  3. #3

    Lironith's Avatar
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    Tell me about the glitches...
    Bought a one month premium membership with credit. When I checked my details it said I paid with paypal and now I'm with a 4 month memebership that was appearantly paid with a credit card... Funny thing is, they aren't even charging me on my credit card, so I'm curious to know where they are getting the money from...lol

  4. #4
    Faellie's Avatar
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    Quote Originally Posted by Lironith View Post
    Tell me about the glitches...
    Bought a one month premium membership with credit. When I checked my details it said I paid with paypal and now I'm with a 4 month memebership that was appearantly paid with a credit card... Funny thing is, they aren't even charging me on my credit card, so I'm curious to know where they are getting the money from...lol
    xD so I'm not the only one who still has premium they haven't paid for lol

  5. #5
    Confession's Avatar
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    Haha, I still have mine too, and it expired on the 9th. I'm not complaining though!

  6. #6

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    Mine did that awhile ago and I got charged multiple times from my bank account and they overdraw me.

  7. #7
    ezekielhabermann's Avatar
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    I haven't said a thing about that extra year I'm not being charged for...

    I canceled mine as soon as I bought last year, so it's their choice to award me another year

  8. The Following User Says Thank You to ezekielhabermann For This Useful Post:

    Naked Gamer (10-17-2015)

  9. #8

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    Quote Originally Posted by ezekielhabermann View Post
    I haven't said a thing about that extra year I'm not being charged for...

    I canceled mine as soon as I bought last year, so it's their choice to award me another year
    Maybe they just love you.....good joke right?


    Sent from my iPhone using Tapatalk

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    BEDDOEDv's Avatar
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    must be a glitch somewere
    i luv. i said i luv to hack


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    IB4 everybody is frozen cause of ''fraude''.
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