Now's the time to get an account uniced if you've been waiting

[Charlie]

Could you elaborate? :o

The struggle with Tony P.
It's real.

I can elaborate in PM but never open to the public
Tony doesn't always get his way, is all

[neofreak]

-comes out of the lurker tree-

1) Has anyone gotten an account unfrozen that was frozen 2+ years ago?

2) Has anyone gotten an account unfrozen that was frozen for anything other than self-freezing or 'frozen for protection' (i.e. actually breaking a rule)

3) @(you need an account to see links) - Could you possibly tell me in PM how to go above Tony and get JumpStart's help?

4) Why does everyone hate Tony P? I thought he was the "cool" guy that people praise on neopets all the time because he helped them out.

5) If you contact them on Facebook, and then your ticket goes into "Work in progress", but never gets resolved: Do you wait? Or start over? Not sure why it should takes days for 'work in progress'. I seriously doubt they sit there for a week staring at the same ticket. Beginning to think they all work from home. They open a ticket, get distracted by their dogs or kids or something and then forget about it. xD


Thanks to anyone and everyone that answered my questions. ily4ever



P.S.

A few years ago when the new ticket system came out, we were prompted to 'log in' to it with our neopets credentials. There was no birthday check. This was quickly fixed, but at the time we were able to get into long-lost accounts because there was no need to verify your date of birth. I'm curious if with all the glitches and the lag going on if anyone's found a way to force their account unfrozen on their own? I can dream.

[Charlie]

@(you need an account to see links)

1. Yes.
2. Yes.
3. Yes, but I do get easily distracted, so if I don't PM you, PM me. (I'm finally feeling better from the flu & I'll be responding to PMs today).
4. Tony is usually the one who refuses to help those accused of buying/selling, scamming, or cheating at flash games (which is what most users on clraik do). Those that praise him got lucky & played their cards right against him.
5. You do not wait. There are better actions.

[WhatIsMicrosoft]

i think that they deleted my frozen account

[5945]

@(you need an account to see links) how long do you suggest waiting on work in progress, Mine has been changed to 'work in progress' about 3-4 times since a few days a go.

[Charlie]

@(you need an account to see links)
What do you mean it's changed 3-4 times to WIP? It's changed from what to WIP? Normally it'll only change once to WIP and then it's a waiting game until they respond.
A few days is fine. Wait at least a week before taking further action.

[5945]

@(you need an account to see links)
What do you mean it's changed 3-4 times to WIP? It's changed from what to WIP? Normally it'll only change once to WIP and then it's a waiting game until they respond.
A few days is fine. Wait at least a week before taking further action.

Well usually it would change from work in progress to the next step, but it just keeps going to WIP with a new time stamp. It's been looked at several times but never updated.

[Charlie]

@(you need an account to see links)

Okay, well, still outta wait at least a week before doing anything else. It normally takes them 1-2 weeks now to respond to tickets.

[Mauve]

i 'm trying remember the email of my account x.x

[Water]

I got a response within 2 days!