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Thread: My Side Account is Signing in Daily... Advice?

  1. #1
    Nicole's Avatar
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    My Side Account is Signing in Daily... Advice?

    I came back to Neopets after a long hiatus. Over the past month or so (since I have been back), one of my old side accounts has been signing in daily. I am alerted to this because the account is on my friends list.

    I have long forgotten how to access the account. If I give my e-mail to Neopets, it just e-mails me back information for my current account. I assume the side account is another e-mail that is long gone. I'm not so worried about claiming ownership of the account (although it stinks that it is under someone elses control).

    The thing that worries me is that they haven't changed a thing on the accounts profile. It still says, "Main account: x"... listing my main account. If the person using this account does something to get frozen, I worry that this could in turn lead to something happening to my main account. I also do not want to be associated with whatever they are doing.

    I have neomailed the account several times but no response.

    Is this common? Should I be worried?

    Thank you everyone...

    Hi there. Back from hiatus, looking forward to making friends!

    Seeking These Avatar Services: Snowroller game, Space Rocketed
    Buying: Stamps, UB plushies


    I play: League of Legends (NA), Pokemon SwSh, Neopets c:

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    ♥ Dita ♥ (10-12-2022),fool (10-12-2022),Zenitsu (10-12-2022)

  3. #2
    TsUNaMy WaVe's Avatar
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    I'd say maybe send TNT ticket about it, if you think the account is clean for them to check.
    It's pretty common for people to have sides, so you can tell them your concerns and see if they can help. Maybe they'd even give you the account back.

    (you need an account to see links)




    (you need an account to see links) || (you need an account to see links)
    I̶ ̶w̶a̶n̶t̶ ̶t̶h̶e̶ ̶b̶a̶k̶a̶ ̶u̶s̶e̶r̶b̶a̶r̶ ̶v̶e̶r̶y̶ ̶m̶u̶c̶h̶!̶ I GOT IT!!!

  4. #3

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    Send in a ticket. Definitely strange that they haven't deleted you as an NF or changed any of the information but are still logging in daily.

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  6. #4
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    @(you need an account to see links) since this is your personal account and you have very real concerns regarding the safety and security of your other accounts, I would absolutely put a ticket in. Even if they did anything untoward while on your account, it shouldn't be attributed to YOU when you reclaim ownership of it since it was legitimately compromised by a third party and any actions taken were not yours. It seems like they changed the email attached to it when they got access to it which is why you can't do a username retrieval on it to your own email. If you can remember any and all emails you might have used back then, be sure to list them in your ticket. Support staff is unfortunately very dense but I really hope you can recover your account!

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  8. #5
    fool's Avatar
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    I wonder if theyre running bots to make NP or something? that may explain the no response to NMs
    So sorry this is happening to you D: , good luck nicole

    back on neopets god save us all

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    Zenitsu (10-12-2022)

  10. #6
    Rachy Queen's Avatar
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    You should definitely ticket it. Good luck on solving this issue!

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    Zenitsu (10-12-2022)

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