Everyone is new once, and we're tickled to have you. The talking happens chaotically in 12 different places at once, but supposedly eggs are involved until the end of April. The general rule of just poke things until you figure out what they do will treat you well.
As for chaos... Well, have a chinchilla.
(you need an account to see links)
I'm the chinchilla lady, come by my thread some time.
What do you do on Neopets? Like, entertainment-wise. Collecting, dressing, Battledoming...