You're definitely going to want to take out info out of your OP or add some things in spoilers.
If you didn't get yourself caught before, the specificity of your ticket and posting it here could seal the deal!
I don't think they'll take a fine comb through your account though, I would just lay low just in case since they may take a look at your ticket since you've reached out.
I've had a ticket "open" for damn near a year now and they've never even responded. There's a chance they still won't look into yours because it's such a minor thing!