The help section isn't for programs. Posting on the program thread is where that should happen. As for your issue, though you have the rank to be able to use certain bots and programs, staff made the call that this would not be granted just yet, due to the way in which you ranked up. If we see you engaging more authentically with the community, this can change. Please PM @(you need an account to see links) if you have further questions about it.