Okay, i know im new but i figured out how a live chat could improve a lot of things on the forum.
what benefits i consider are the best?

(you need an account to see links)
- fastest response to questions like "where i can find xxxxx guide" "can someone help me with this neo quest" "what song are you listening to?"
- create a more effective way to make new friends and make users known in forums
- ask for a middlemen should be more easy with this!
- try to lower the ratio of new users spamming over topics to rank up and download programs (i know this is what the ranks made for, but you can moderate this a bit, and i talk for myself when i say i did this too then i realized thats not the way, im just getting posts but not engagment with other members)
- create new chat games and prize online users with clraik premium, or a cool userbar.

(you need an account to see links)
i found this little tutorial on how to add it to a forum, but i know here is more people that knows a lot about this class of forum and programmation, so this is like "this is how it should looks like"