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Thread: An Updated Guide to getting your account unfrozen / a password reset

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    Stardew's Avatar
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    An Updated Guide to getting your account unfrozen / a password reset

    Last edited by Stardew; 07-26-2021 at 03:11 PM.

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    🌜 ALL YOUR STARDROP ARE BELONG TO ME ⭐✨
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    ty Dita ♥

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  3. #2
    Stocking Anarchy's Avatar
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    You can choose who answers your ticket? What is this magic that you speak of? Do you ask for alice in the subject of the email or body? or just write the ticket out and ask for alice on the help ticket board?







  4. #3
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    Last edited by Lenars; 03-20-2019 at 10:04 AM.

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    Last edited by Stardew; 03-20-2019 at 09:48 AM.

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    🌜 ALL YOUR STARDROP ARE BELONG TO ME ⭐✨
    hatched as drake: 01.11.2021


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    ty Dita ♥

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    Stocking Anarchy (03-16-2019)

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    Tony only converts your UCs if hes sure you've cheated, he unfroze 2 accounts for me without converting the super high end UCs in them, that was noice of him

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    Crow (03-16-2019)

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    Quote Originally Posted by Cybun View Post
    Tony only converts your UCs if hes sure you've cheated, he unfroze 2 accounts for me without converting the super high end UCs in them, that was noice of him
    Woo Tony for not always being a complete ass.

    Will edit the guide, thanks Cybun.

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    🌜 ALL YOUR STARDROP ARE BELONG TO ME ⭐✨
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    I'm trying to get my first account back and just forgot the password.

    I have the original email, all emails associated with the account, original birthday, and information on pets created, nc, etc. But TNT refuses to give me back my account since the location my account was created isn't correct (which baffles me since I was 7 in the age of dial up, so it could really only be my home town -_-)

  12. #8
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    Quote Originally Posted by Rosie View Post
    I'm trying to get my first account back and just forgot the password.

    I have the original email, all emails associated with the account, original birthday, and information on pets created, nc, etc. But TNT refuses to give me back my account since the location my account was created isn't correct (which baffles me since I was 7 in the age of dial up, so it could really only be my home town -_-)
    That sounds strange. Usually they're pretty quick to give a password reset especially if the info matches. Who has been handling your ticket?
    Did you cheat on this account at all? I wonder if perhaps they're just refusing because of something like that.

    If you have just talked to one TNT person you can try making a new ticket and hope for another staffer. Don't mention the location in that one maybe? Perhaps that'd work. Sometimes it's just a case of trial and error.

    Sent from my Nexus 6P using Tapatalk
    Last edited by Stardew; 03-16-2019 at 10:10 AM.

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    🌜 ALL YOUR STARDROP ARE BELONG TO ME ⭐✨
    hatched as drake: 01.11.2021


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    ty Dita ♥

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    Quote Originally Posted by Stardew View Post
    That sounds strange. Usually they're pretty quick to give a password reset especially if the info matches. Who has been handling your ticket?
    Did you cheat on this account at all? I wonder if perhaps they're just refusing because of something like that.

    If you have just talked to one TNT person you can try making a new ticket and hope for another staffer. Don't mention the location in that one maybe? Perhaps that'd work. Sometimes it's just a case of trial and error.

    Sent from my Nexus 6P using Tapatalk
    Never cheated on the account since I was young and in elementary school. I just want it back for nostalgia reasons - all BN pets, few avatars and trophies. Pretty much looks like a shell actually.

    I submitted another ticket and requested for Alice this time. I had someone not Alice or Tony P help me out originally. I'll update the thread on how it goes.

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    Quote Originally Posted by Rosie View Post
    Never cheated on the account since I was young and in elementary school. I just want it back for nostalgia reasons - all BN pets, few avatars and trophies. Pretty much looks like a shell actually.

    I submitted another ticket and requested for Alice this time. I had someone not Alice or Tony P help me out originally. I'll update the thread on how it goes.







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