For a fews weeks I've been thinking about why TNT doesn't socialize with its players?
What I mean is: why the moderators/staff members don't participate on the forums and talk with the other players? For several years I've been playing games similar to Neopets and other Pok�mon related stuff and in those games, the mods would socialize with the players, look for trades, host raffles and etc.

Just thought it would be nice since that way it would be easier for users to reach out to the staff members to ask questions regarding the game, account, etc.