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Thread: Getting logged out even after password change

  1. #1
    Witch's Avatar
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    Getting logged out even after password change

    Hey guys, I'm on an iPhone and I just got logged out for the first time since I've had my account, which I know is a sign someone else is in my account, so I immediately clicked log out and then changed my password. About 5 minutes after I changed my password I was logged out again.

    My password is not being changed at all and nothing in my inventory has been stolen (the rest is pinned)

    Could it be neo/iPhone related? Or am I in trouble?

    ---------- Post added at 10:55 AM ---------- Previous post was at 10:39 AM ----------

    I also visited no other sites or user lookups or petpages during the time between changing my password and getting logged out a second time.

  2. #2


    diamond's Avatar
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    I heard of situation where neo glitched and people were logged off but I have no idea if it's still happening.
    But it is possible someone could get into your account to check what you have and later take it. I really hope it's not that

  3. #3


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    Keep changing password and see if it works. If it doesn't help send in a ticket to TNT immediately.

  4. #4
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    Okay I just changed it again.

  5. #5
    Aura's Avatar
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    Sometimes, glitches can log you out. It happens to me occasionally.
    But it never hurts to change your password.
    i love luna

  6. The Following User Says Thank You to Aura For This Useful Post:

    Witch (12-31-2016)

  7. #6


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    Do you always use Iphone to access neopets? Maybe due to that you are being logged out :3

  8. #7
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    No I don't always use my iPhone but I have used the iPhone only for the past few days. I'm not logging in on any other computer or phone lately.

  9. #8

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    Puts pin on everything for now, just by guarantee

  10. #9


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    Sometimes when I go on neo on my iphone, it will log me out if I move locations (different wifi) but that might be because I have the birthday verification on so it thinks i'm someone else accessing the account from somewhere else.

  11. #10


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    Quote Originally Posted by gymnasticsgirl View Post
    Sometimes when I go on neo on my iphone, it will log me out if I move locations (different wifi) but that might be because I have the birthday verification on so it thinks i'm someone else accessing the account from somewhere else.
    Exactly I also think it's because of his Iphone login that is causing his account to logout.

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