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Thread: Not receiving neocash?

  1. #1
    WerewolfBF's Avatar
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    Not receiving neocash?

    So I just purchased $5 on Neocash using Paypal, haven't received anything. The money had been withdrawn from my account.
    I literally just made a joke about how people never receive the neocash they pay for, I guess I set myself up for this.

    Should I send a ticket in or just get over it? I just disputed it with paypal.

  2. #2

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    How long has it been since you made the purchase?
    I would wait a couple hours since it's kind of normal now a days to take a bit of time, but if nothing happens, then try and send a ticket

  3. The Following User Says Thank You to Pusheen For This Useful Post:

    WerewolfBF (12-27-2016)

  4. #3
    Bettser's Avatar
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    Its a super common problem. Make a ticket for sure, and I heard if you CB them for un-received neocash and include proof, that you will win the dispute.

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    WerewolfBF (12-27-2016)

  6. #4
    WerewolfBF's Avatar
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    Will do, thank you two <3
    It sucks that this is such a common problem

  7. #5
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    Yeah, I have $10 of missing neocash from months ago that never arrived. I tried to do a paypal dispute but they directed me back to neo to solve it, who demanded a bank receipt. By that time my records had been deleted and no proof was availible. lesson is: get screenshots now before it takes too long of a process.

  8. #6
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    make a ticket, you'll be fine

  9. #7
    TRENDSETTERASSBAG Maison's Avatar
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    Once I waited like 2 days and it appeared on my account lol I can't believe this is still a thing :/ I would make a ticket for sure!

  10. #8


    Clair's Avatar
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    I buy the cards they seem to work a lot better and you get free boxes!!


    (you need an account to see links)

    Thank you to Monsters for this beautiful gif. <3 (It died with tinypic, press F)
    @Andrew 15!!!!

  11. #9
    Stocking Anarchy's Avatar
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    Quote Originally Posted by spacedandy View Post
    So I just purchased $5 on Neocash using Paypal, haven't received anything. The money had been withdrawn from my account.
    I literally just made a joke about how people never receive the neocash they pay for, I guess I set myself up for this.

    Should I send a ticket in or just get over it? I just disputed it with paypal.
    Takes about 48 hours to get the NC when you buy through the neopets site.

    If you buy a card via Walmart it takes about 15 to 20 minutes. I think the gametimezone site might be faster.







  12. #10


    Botan's Avatar
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    Seriously, buying NC from Neo is always a risk :/ They're just not reliable.

    GameTimeZone is the quickest and easiest, plus you get the boxes too!!


    Sent from my iPhone using Tapatalk

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