my main account got frozen two days ago.
i'm super upset about it.
and i really haven't been doing anything wrong on it- been sending super legit scores using an aob, buying np's and nc every now and then, nothing to really cause that much attention. the most i did was move a pc safe uc over a week before the freezing happened, and no one questioned it (partially because i don't talk a whole ton on the boards)
it was JUST my main, none of my sides were frozen, and the account that the pet came from is completely fine as well (despite having a high-tier uc on it).
i noticed a few other accounts on the ticket-help board have been frozen lately, but the last huge sweep was done in october.
just wondering if anyone here has lost an account in the past couple of days.
yes, i've already sent a ticket and messaged them on facebook. and told them i was premium and bought neocash and all of that.
I'm so sorry your account got frozen, and I haven't seen many people around with that problem, so I don't really think there's a mass freezing wave going on at the moment. Might be wrong of course but anyway... hopefully TNT replies soon and you can get it back
I've read that another way to get a ticket response faster is to post on the "ticket response waiting board" in help chat. Apparently Alice sometimes monitors that board and some have gotten in touch with her faster through that. People post their ticket number but I think the best way they do it is have their ticket number in their signature and chat on the board itself while occasionally making a new post about the ticket? I haven't been on the board myself but here is a link to the current one