Try checking on another account if you got frozen in the one you're trying to enter, since when you're frozen even if you type the correct pass it will say you're using an invalid password
I just reset my password and I cant log in again it keep saying 'Invalid Password. Please enter the correct password to continue'.
Anyone else's having this issue?
Got the tittle wrong, Cant*.
Try checking on another account if you got frozen in the one you're trying to enter, since when you're frozen even if you type the correct pass it will say you're using an invalid password
Feel free to PM me the username, I can check the userlookup to see if it's frozen. :3
npm (08-20-2016)
npm (08-20-2016)
Pusheen(08-20-2016)
Dude I got the scare of my life thanks to this glitch. Went through the exact same thing-- PW reset, still couldn't log in... but account was not frozen.
I honestly can't say I know what fixed it. After about 4 reset fails, I waited 24 hours... and then did one last reset. The only thing I did differently that time, was I made sure the password had no special characters. (all the previous passwords did have the same special character in them)
I went slowly- sent the request, waited about 10 minutes before clicking the link... waited about 10 minutes before setting a new word... waited about 10 minutes before trying to log on. Had to enter the birthday, but finally got inside.
I'm not sure WHY that worked (or even what about that worked), but that's how I fixed it for me.
Someone on the help chat mentioned "the password reset glitch," but didn't elaborate. I think there's definitely is something going on, though.
Good luck!
npm (08-20-2016)
Had this issue when I was trying to log in on mobile last night.
Waited a while, tried again on laptop, everything was fine.
It was either a bug or I just got fat clumsy fingers typing pws on my phone.
npm (08-21-2016)
mayb try the password u had before u reset
npm (08-21-2016)