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Thread: Premium Issue AGAIN: August 2016 Edition

  1. #11
    Espeon's Avatar
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    I'd rather have that extra $14 to buy more sexy lipstick

  2. #12
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    Quote Originally Posted by gingerflake View Post
    I'd rather have that extra $14 to buy more sexy lipstick
    Same tbh. $14 is a nice new lip color at Sephora.

    And I haven't seen a single ad on neo in years because of adblock.

    But seriously TNT is only surviving by counting on the addictions of people trapped by nostalgia. No other business could just steal from their customers like this and get away with it.

  3. #13
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    Quote Originally Posted by gingerflake View Post
    I'd rather have that extra $14 to buy more sexy lipstick
    right? except in my case it would probably be nail polish tbh. IMPORTANT

    hope your issue is resolved quickly@unknowable. it confounds me that an issue like this exists for a paid feature on an otherwise free platform. it's like paying for an ice cream sundae and 3 extra add-on gourmet toppings only to get the sprinkles.
    dunno what to do with this...

  4. #14

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    Don't quote me on this.

    But I'm fairly certain TNT just completely turned off Premium services on all accounts that had it for X amount of time and longer.
    Would make sense since so many people had glitched premium they hadn't paid for.

    People complain, they get their shit fixed, and TNT doesn't have to spend a few months trying to figure who had glitched Premium and who didn't.

    They'll fix Premium.
    TNT is stupid, but they ain't stupid enough to fix one of their biggest cash cows.

  5. #15
    unknowable's Avatar
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    But this already happened last month, do they need to fuck with their Premium customers monthly? That epic tantrum I threw last month via the ticket system wasn't enough for TNT, they had to poke the pissed off bear again?

    I really like the bar with the links to SSW, dalies. I'd never be able to kad without SSW.

  6. #16

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    Quote Originally Posted by unknowable View Post
    But this already happened last month, do they need to fuck with their Premium customers monthly? That epic tantrum I threw last month via the ticket system wasn't enough for TNT, they had to poke the pissed off bear again?

    I really like the bar with the links to SSW, dalies. I'd never be able to kad without SSW.
    They're not fucking with their customers, believe it or not.
    They're trying to fix premium.
    Unfortunately, TNT themselves has to come first in the situation so they can get the money needed to keep the site alive. So they have to do things that will inevitably piss some people off first, so they can get their revenue. People paying for premium and losing it for a month or two, is acceptable when you see that some people have had ~3+ YEARS of free premium.
    TNT might just give out free premium for X amount of time for affected users once all is said and done too.

    But for the time being. Just let them fix their shit so they can get the money people should have been paying, and then they'll fix it for the people who aren't getting premium as well.

  7. The Following User Says Thank You to Mophead For This Useful Post:

    unknowable (08-21-2016)

  8. #17
    unknowable's Avatar
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    Quote Originally Posted by Mophead View Post
    They're not fucking with their customers, believe it or not.
    They're trying to fix premium.
    Unfortunately, TNT themselves has to come first in the situation so they can get the money needed to keep the site alive. So they have to do things that will inevitably piss some people off first, so they can get their revenue. People paying for premium and losing it for a month or two, is acceptable when you see that some people have had ~3+ YEARS of free premium.
    TNT might just give out free premium for X amount of time for affected users once all is said and done too.

    But for the time being. Just let them fix their shit so they can get the money people should have been paying, and then they'll fix it for the people who aren't getting premium as well.
    I fail to see why they have to keep pulling the plug on the people who have already been vetted. Last time TNT looked up my credit card info and verified that yes, I do pay. It took them three fucking days though.

  9. #18

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    The only good thing I think worth purchase a premium is you are allowed one more pet ��

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