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Thread: So, is TNT just straight up deleting tickets without answering them now?

  1. #1
    Slumber's Avatar
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    So, is TNT just straight up deleting tickets without answering them now?

    Last I checked, and my ticket was "Open."

    Today, it's disappeared. Not resolved, or closed, or solution suggested. Just gone, like I never filed a ticket at all.
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    Squirtle Squad Dreams's Avatar
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    Wow that's really weird! Mine haven't got answered in like months for some of my accounts :/


    Sent from my iPhone using Tapatalk

  3. #3
    Slumber's Avatar
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    Quote Originally Posted by Squirtle View Post
    Wow that's really weird! Mine haven't got answered in like months for some of my accounts :/


    Sent from my iPhone using Tapatalk
    I'm so annoyed. T_T

    Their customer service is so piss poor I feel absolutely zero guilt for being on clraik now. lol @ the persistent NC issues where they keep charging people but not giving them NC. I know no other business where that would be tolerated.
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    Cinnamoroll (08-13-2016),Dad (08-13-2016),I_royalty_I (08-10-2016)

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    I've heard that sometimes they reappear later. Not sure if that is always the case though.

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  7. #5
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    yeah they arent answering

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    They had one job and they can't even do it right. Hopefully it's just a glitch and it returns again :0

    wryyy

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    Using My Pass's Avatar
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    Far out, I know they've been known to ignore messages for "years" but to straight up delete? Hopefully a glitch!

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    They took a year to answer/resolve one of my tickets xd The customet service def. is poor!

  11. #9
    Slumber's Avatar
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    Quote Originally Posted by nesteagf View Post
    They took a year to answer/resolve one of my tickets xd The customet service def. is poor!
    Damn, I'm surprised they actually got to resolving it after a whole year. What was the ticket about and was it resolved to your satisfaction?
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  12. #10

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    Quote Originally Posted by Slumber View Post
    Damn, I'm surprised they actually got to resolving it after a whole year. What was the ticket about and was it resolved to your satisfaction?
    I just saw the ticket info. and they responded me after 2 years later lol xd They frozen my account, but idk even why they did it xd
    I sent one ticket and they never responded me, so I sent another ticket telling them that 1 year before I sent a ticket regarding my frozen account and that I was really mad about it and like 2 weeks later they resolved everything xd

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