Premium Changes

[Monark]

Are changes coming to Premium?

Yes! The Premium service will be switched over and fully managed by The Neopets Team. For more information on what's changing and all that jazz, please check out the other FAQ questions in this section. (It's all too big for one question!)

Since Webmail is going away, how am I supposed to get my emails? Will I still have access?

Once the transition happens, you will no longer be able to access your Webmail account. We recommend that you forward any emails that you want to save to another email account, and notify your contacts of your new email address. We'll remind you again as we get closer to launch. We apologise for any inconvenience.

When will the switch to the new Premium service happen? When will The Neopets Team take over?

We're still working on this. We're currently hope to launch it in the next few months. *fingers crossed* If you are a current Premium member, you will receive an email with more information specific to your billing plan when we get closer to launch. We'll also keep this FAQ updated as we get closer and have more specific dates available.

Which features will be added to the new Premium service?

The features you told us were the hands-down favourites - Super Shop Wizard, no ads, random events, Premium message boards, collectable cards, Space Faerie Charm - all will be staying. Then, based on your feedback, we'll also be adding the following new features:
5th Neopet (yup, Premium members can have five Neopets)
Premium Featured Game (just like the regular featured game... now you can do both!)
Premium Notification Bar (More details to come!)
More Monthly Neopoints
On-Site Random Events
Additional Message Boards
SSW Upgrades (more searching allowed before he... um... yells at you)

Which features will be removed from the new Premium service?

Because we are no longer partnering with a third party, and based on your input, these are the features that will be discontinued after the switch:
Webmail
Portal
Real-world Feeds
Internet Dial-Up Service
Aliases and Subaccounts

Will the price of Premium be different after the switch over?

After the switch over, Premium prices will be slightly cheaper, and will remain recurring. There's also a new price point!
Monthly: $7.95
Every 4 months: $24.95 (NEW!)
Annually: $69.95
Those of you who signed up at the very beginning will not see a change in pricing. Your plan will remain the same. We appreciate your continued support!

[John]

eww paying tnt

[Monark]

eww paying tnt

Must admit, 5th pet bro

[robots]

fifth neopet, DAMN.

[Zeus]

I want a fifth pet. 0_o

[John]

5th pet is useless for bders

[Monark]

5th pet is useless for bders

For BDers... but why not? xD
5 UCs...
and such.

[Reemer]

What happens if you have 5 pets and you cancel your premium? Hmmmm...

[I_royalty_I]

The only people who will care about a fifth pet are people who love to customize pets and just can't get enough pets to customize.
Those are also the people who already shell out tons of money to TNT for NC.
So they are targeting an audience who is already paying and enticing them to pay even more ;D

That's how I see it.
Because really... who the hell needs another pet lol

[Zeus]

They Kill one of them