|2eap
08-15-2014, 06:01 PM
Okay so running into issues with password reset.
everytime i request it i get error- invalid email address or username
but it passes the username validation and the email is right because it retrieves the usernames for the email without an issue.
accounts do exist.
tried manually with the accts from the email and same issues. tried with an account i've been into and htat is active and it works fine...
This is through neopets.
any ideas what is going on. I thought you could still reset pw's if the accts were in queue for purged..
everytime i request it i get error- invalid email address or username
but it passes the username validation and the email is right because it retrieves the usernames for the email without an issue.
accounts do exist.
tried manually with the accts from the email and same issues. tried with an account i've been into and htat is active and it works fine...
This is through neopets.
any ideas what is going on. I thought you could still reset pw's if the accts were in queue for purged..