Well good. At least with many complaints they are aware of the problem and they will fix it, even though it may not be soon.
Hi !
A solution for your issue has been suggested.
Thanks for writing. I am sorry to hear that you have been having trouble loading the site!
We have read your ticket and have categorized it internally based on the specific issue that you reported. This means that we can always find your ticket (or others with the same issue) if we have more information to share. You don't need to submit a new ticket for this same issue. We can even reopen tickets that have been closed if we need to get a hold of you
Since your ticket has been all handy-dandy categorized we are able to distribute and prioritize the issue you have reported. Unfortunately we will not be able to give you an exact date of when this problem may be fixed (since any time frame is subject to change) but we are aware of it and appreciate your report!
Issues that impact the whole site will be fixed for everyone at the same time so you don't need to worry about being left out
Rico S., The Neopets Team
Rico S..... YOU.... replied really fast! But I dont know how long it'll take for them to fix it. Apparently they are getting many complaints about this.
Well good. At least with many complaints they are aware of the problem and they will fix it, even though it may not be soon.
The same happened to me, lost valuable bday cracking time.. -.-
Oh, so you can't crack birthdays when it's not working properly like that? o.o
Explains why my bday cracker isn't working. UGH come on TNT get busy.
check my guide to increasing chances of being unfrozen.!! (you need an account to see links)
My email checker isnt working either :/
I reserve the right to back out of any of any trade, especially if you give me a reason not to trust you. Plain and simple. My feedback score speaks for itself, I always deliver!
Yeah my bday cracker didnt work at all last night. FML. Nothing else from the TNT yet..
that is the WEIRDEST thing!!! I went to a buddies house and the site worked perfectly, came back home, failing again :/
I reserve the right to back out of any of any trade, especially if you give me a reason not to trust you. Plain and simple. My feedback score speaks for itself, I always deliver!
Hmmm... How many people that are experience this also run Bday Crackers? I didn't get this problem until i ran it over night.
Reseted my ip by unplugging my router and modem for the night and now i am back on the site.