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Thread: Will TNT help you break into your own account?

  1. #1
    neofreak's Avatar
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    Will TNT help you break into your own account?

    No longer have access to an email address, so I can't reset the password. Dead end or will they still help?

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    Nimoligist (11-30-2017)

  3. #2

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    If you have enough proof that the account is yours, you stand a chance
    but if it's too old and you don't remember previous mails/passwords/birthday or so, then most likely not

  4. The Following 2 Users Say Thank You to Pusheen For This Useful Post:

    neofreak (11-28-2017),Raposa (11-29-2017)

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    Wisp's Avatar
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    I got an account back without knowing the email address by knowing some previous passwords (though not the current), the b-day, pin, pet history (like, what order I'd gotten my pets, pets which had previously been on the account), and nc purchase history (none). Definitely possible but you have to have a lot of info about the account.

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    Raposa (11-29-2017)

  7. #4



    Star Dream's Avatar
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    It's definitely possible. As long as you have a lot of in-depth information about the account, such as passwords, birthday, its history of pets/event participation, neofriends, and other personal details that nobody else would really be able to know, you have a fair shot.

  8. #5

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    Quote Originally Posted by neofreak View Post
    No longer have access to an email address, so I can't reset the password. Dead end or will they still help?
    Can you not recreate the email? If it’s a Comcast/Charter email etc, you could try contacting their customer support for temporary access to the email in order to get a password reset sent.

  9. #6
    thegreatpinoy91's Avatar
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    I'd like to bump this up.

    Similarly looking for my old account. I even tried to downloading the so-called database leak. I only managed to extract a few files before they presented as an "error". didn't even reach the first letter of my account name. I tried logging in to my old hotmail account; successfully remembered the email, unsuccessful with regards to the password.

    Hotmail didn't even approve my request for password reset because I can't remember any details. I was young, foolish and probably used fake details back then.

    Anyway to go around this? I've also sent a ticket to Neopets but I doubt that they'll even lift a finger to let me access the old account. Its not like there was so much riches in that account; i just want to re-explore it for the nostalgia.

    Thanks.

  10. #7
    neofreak's Avatar
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    Quote Originally Posted by thegreatpinoy91 View Post
    I'd like to bump this up.

    Similarly looking for my old account. I even tried to downloading the so-called database leak. I only managed to extract a few files before they presented as an "error". didn't even reach the first letter of my account name. I tried logging in to my old hotmail account; successfully remembered the email, unsuccessful with regards to the password.

    Hotmail didn't even approve my request for password reset because I can't remember any details. I was young, foolish and probably used fake details back then.

    Anyway to go around this? I've also sent a ticket to Neopets but I doubt that they'll even lift a finger to let me access the old account. Its not like there was so much riches in that account; i just want to re-explore it for the nostalgia.

    Thanks.
    You can PM me if you want help regarding the DB leak.

  11. #8

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    I have the same problem. Does anyone know how I can contact TNT? If I go to help, I'm getting the following error "The page you are trying to access is no longer available."

  12. #9
    GetJinxed's Avatar
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    Quote Originally Posted by sweetypie View Post
    I have the same problem. Does anyone know how I can contact TNT? If I go to help, I'm getting the following error "The page you are trying to access is no longer available."
    Try to email them directly : (you need an account to see links) At least that's the email they use to reply on tickets and stuff

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    sweetypie (12-03-2017)

  14. #10
    Nimoligist's Avatar
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    I don't think so.

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