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Thread: Can anybody help retrieve my account?

  1. #1

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    Can anybody help retrieve my account?

    I played neopets for absolutely years but quit 4 years ago. I've had 2 kids since then and recently thought about playing again so I could give my account to my eldest when she's old enough...
    Only thing is I've totally forgotten the password and email combination for my account. Am I screwed?
    I've emailed the neopets team and they've said they won't deal with accounts that haven't been accessed for more than a few years. They've been useless.
    Kind of gutted as I poured bloody hours into that game and had a high end account. Merr.

  2. #2




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    Do you remember whatever email you might of used? I know JS recently did a reset of some user's password. If you could log into any email addresses you had at the time you may have a password reset email.

  3. #3
    Bettser's Avatar
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    Quote Originally Posted by jadeht View Post
    I played neopets for absolutely years but quit 4 years ago. I've had 2 kids since then and recently thought about playing again so I could give my account to my eldest when she's old enough...
    Only thing is I've totally forgotten the password and email combination for my account. Am I screwed?
    I've emailed the neopets team and they've said they won't deal with accounts that haven't been accessed for more than a few years. They've been useless.
    Kind of gutted as I poured bloody hours into that game and had a high end account. Merr.
    If your account appears as inactive and you can't access the email.... its lost I'm afraid.

  4. #4

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    Were they all reset? Maybe someone here has it?

  5. #5
    Mama Tiger Kylae's Avatar
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    She's asking to know what the information on her account is.
    @(you need an account to see links) will sell you the knowledge of what email is on the account.

  6. The Following User Says Thank You to Kylae For This Useful Post:

    Raposa (05-26-2016)

  7. #6

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    Thanks for you replies folks.
    I had a bomb of accounts and email addresses, the high end account I originally bought and never bothered to change the birthday to my own. (Gah I sound so stupid.)
    I've gone through what little I remember and it's just lead to crappy spare and side accounts. I had a list but I must have lost it in a house move.
    I've emailed lmp to see if they can help me, if not I might just bite the bullet and buy another main. It's so frustrating because I have loads on there, including a full gallery, shop and 32mil. Bah.

  8. #7
    Saiyan Race
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    Quote Originally Posted by jadeht View Post
    I played neopets for absolutely years but quit 4 years ago. I've had 2 kids since then and recently thought about playing again so I could give my account to my eldest when she's old enough...
    Only thing is I've totally forgotten the password and email combination for my account. Am I screwed?
    I've emailed the neopets team and they've said they won't deal with accounts that haven't been accessed for more than a few years. They've been useless.
    Kind of gutted as I poured bloody hours into that game and had a high end account. Merr.
    Welcome to cK! Hope you can get your account back. If not, we have a community here, trade section, and the right programs to help you build an even better main account.
    (you need an account to see links)
    (you need an account to see links)(you need an account to see links)

    ------------------------
    [02/24/2013] Stealth CORE is made into the first standalone Neopets auto-player.
    ------------------------


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