Hi, All - To be clear, the release of this image has been brought to the attention of both Neopets and JumpStart staff. We want to start by guaranteeing you that the messaging in this document is in absolutely NO way reflective of the company�s thoughts, regarding the dedicated community of fans that Neopets has garnered throughout the years.
As part of the JumpStart family of games, Neopets� moderation staff are working to better prioritize the questions and concerns of their fans and together as a single team we are doing everything we can to be as accessible as possible to our users! Going forward, we would hate for instances like this to sour any community efforts that we have planned for you and your fellow Neopians. In the meantime, we hope you all understand that our team is always listening to your questions and concerns as we work on improving the overall Neopets� user experience. Thanks for bearing with us!