I replied 5 times to the ticket since it was open to get faster service.
---------- Post added at 06:20 PM ---------- Previous post was at 06:12 PM ----------
Ideas here folks?
A solution for your issue has been suggested.
Hi,
Which side would that be?
Also, we have had reports regarding this username as it was hijacked and sold in February of this year. If you care to provide details of this transaction we may be able to proceed here.
Please note we do have IP tracking regarding this account going back quite some time.
-Tony
Tony P., The Neopets Team