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Thread: Frozen =_=

  1. #1
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    Yumemi's Avatar
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    Frozen =_=

    One of my shell was frozen for "This account was attempting to scam other users out of items, Neopoints, Neopets, or their accounts."
    The last illegit activity I did was buy some NC maybe 2 weeks ago. But the seller does not know this shell's name since I transferred it onto one other shell then transferred it onto this shell. I moved one UC plushie pet on there 1 year ago and that was it. How high are my chances of getting it back for that reason?? And what should I say in my ticket?
    I never EVER posted on the boards, used the trading post or tried to make my account visible.
    I saved a lot of information that can prove me as the owner like 5 past passwords and emails.
    Last edited by Yumemi; 11-08-2017 at 12:04 PM.

  2. #2
    Spoildlittleme's Avatar
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    I would say try to get it back... The chances are pretty good though in my opinion

  3. The Following User Says Thank You to Spoildlittleme For This Useful Post:

    Yumemi (11-08-2017)

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    I think your chances of getting back are pretty high, with all the info you have on it.


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    I don't have evidence to support this but I think when recovering frozen accounts its best to wait a few months after they are frozen so you're less likely to be involved with someone who remembers freezing you but at the same time you don't want to wait so long that it might be purged by the time they respond.

  7. #6
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    I think I'll enter a ticket later with the past passwords, prize codes, NC card codes, and past emails. Crossing my fingers. I hope it isn't the small chance that someone reported the UC? And the fact that the account also has one RW/RN on there scares me. But if that was the reason for freezing the account would be different? It would be something along the lines of "Frozen for buying illegit stuff."

  8. #7
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    If the UC is till around I don't see that as a reason

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    Quote Originally Posted by Yumemi View Post
    I think I'll enter a ticket later with the past passwords, prize codes, NC card codes, and past emails. Crossing my fingers. I hope it isn't the small chance that someone reported the UC? And the fact that the account also has one RW/RN on there scares me. But if that was the reason for freezing the account would be different? It would be something along the lines of "Frozen for buying illegit stuff."
    They'll freeze bought UC's and other purchased items/pets/whatever for scamming or suspicious activity.

    Also, just because the NC was your most recent illegit thing, doesn't mean that it's what they iced you for. Could have been a number of things from the UC or anything else you bought to whatever else you may have been doing on the account.
    Doing one illegit thing every couple weeks doesn't erase all the other things you've done on the account just like that. The records are all still there.

  10. #9
    Nerevarine's Avatar
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    Worth a shot at getting it back. Sound confused about why you were frozen, maybe mention that the NC was just you moving it between your accounts. Don't bring up the UC since it was so long ago and that would raise suspicion on it (Because why would someone with a legit pet trade from a year ago even think to mention it)

  11. #10



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    I would definitely do your best to get it back, because none of that seems like scamming-related activity. Go for it, argue that they had no place to freeze you for a reason like that and supply all your records + information + proofs of ownership.

    If they're going to ice you, they might as well get it right, e.g. "buying suspicious items/buying pets offsite/etc". ;P

  12. The Following User Says Thank You to Star Dream For This Useful Post:

    Yumemi (11-08-2017)

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