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Thread: Someone hacked into my account and disabled it

  1. #1

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    Someone hacked into my account and disabled it

    Is there something I can do? I had just changed my password when chrome had a weird 403 error saying I didn't have access to the login page, by what I could look up in my cellphone the person disabled my main account and one of my sides is there anyway I can get them back? I'm a bit afraid of trying to login on my computer again since I have no idea how this happened!
    Last edited by MillsLesley; 04-03-2016 at 11:13 AM.

  2. #2

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    @(you need an account to see links) it's not a good idea to let everyone know what your accounts are!

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    Quote Originally Posted by Cybun View Post
    @(you need an account to see links) it's not a good idea to let everyone know what your accounts are!
    thanks to let me know, just removed it (even tho those accounts were disabled somehow and I have no idea if there's a why to get them back)

  4. #4

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    Quote Originally Posted by MillsLesley View Post
    thanks to let me know, just removed it (even tho those accounts were disabled somehow and I have no idea if there's a why to get them back)
    Maybe you should try sending a ticket, I believe we have a frozen account ticket guide somewhere in this forum.

  5. #5

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    Quote Originally Posted by Cybun View Post
    Maybe you should try sending a ticket, I believe we have a frozen account ticket guide somewhere in this forum.
    I'm trying to send one from my side account that wasn't disabled, I just I have no idea how it happened but thanks <3

  6. #6
    Mama Tiger Kylae's Avatar
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    Are you saying that you changed your own password and you were frozen right afterwards?

  7. #7
    Saiyan Race
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    I would submit a ticket and pester TNT on facebook.
    (you need an account to see links)
    (you need an account to see links)(you need an account to see links)

    ------------------------
    [02/24/2013] Stealth CORE is made into the first standalone Neopets auto-player.
    ------------------------


  8. #8

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    Quote Originally Posted by Kylae View Post
    Are you saying that you changed your own password and you were frozen right afterwards?
    YES! I was changing my password as I do at the start of most months, then when I was going to log in I saw a weird 403 error saying I didn't have access to that page and when I tried to look my user lookup on my cellphone my account was disabled, not even frozen.

    Quote Originally Posted by Infamous Joe View Post
    I would submit a ticket and pester TNT on facebook.
    does pestering them on facebook work? I've always though they didn't read any of that.

  9. #9
    Saiyan Race
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    Quote Originally Posted by MillsLesley View Post
    does pestering them on facebook work? I've always though they didn't read any of that.
    I've seen tons of people say this works and it's probably the best option at reaching out to them, even before the ticket system.
    (you need an account to see links)
    (you need an account to see links)(you need an account to see links)

    ------------------------
    [02/24/2013] Stealth CORE is made into the first standalone Neopets auto-player.
    ------------------------


  10. #10

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    Quote Originally Posted by Infamous Joe View Post
    I've seen tons of people say this works and it's probably the best option at reaching out to them, even before the ticket system.
    I just sent the ticket, so I'll probably try to reach them out on facebook as well, thanks!

    ---------- Post added at 01:38 PM ---------- Previous post was at 01:32 PM ----------

    just messaged them on facebook as well, hope I can get an answer any time soon

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