I got Rico for an NC item. Most of the time I just get ignored or the internal team.
Originally Posted by Charlie
No problem. If you decide you want help, just lemme know
What kind of tickets does Rico respond to? I've actually never had him. I always get Delilah or Tony.
Delilah is also extremely useless. I've had him reply to my premium issues and bug reports. Tony P gave me my account back after being frozen as well. I like that guy =)
J (03-18-2015),RavenInfini (03-22-2015)es s ic a
What? I LOVE Delilah. She's returned EVERY account I've ever sent a ticket in for or helped someone with.
RavenInfini (03-22-2015)
I'm glad she's helped you, but I really question whether or not she understands English. Every issue i've had that has been assigned to her she's been useless and I ask her to assign it to someone else. Then when someone else takes it over it's been solved within 1-2 responses lol.
J (03-18-2015),RavenInfini (03-22-2015)es s ic a
Weird. Well, she did have me repeat things every time that were already on my ticket, but I can't complain about that because it always led to her returning accounts. She may not speak English well, or perhaps she only works in specific sections, idk.
This literally made me laugh so hard. She just seems to not understand what i'm asking, and gives me responses that have nothing to do with my questions / complaints. Also lots of auto responses which make me livid. If we spend the time to write out a very detailed ticket then I expect an actual response not something automated. But again, super happy she's helped you out with getting accounts back. She's just been useless for me. However, nothing I submitted that was assigned to her was about unfreezing accounts. Only Tony did that for me over a year ago, and barely asked anything. He was super cool.
J (03-18-2015),RavenInfini (03-22-2015)es s ic a
How do you get your account back?
Mine was frozen because I "accidentally" cheated because my "friend" said he would help me by "sending" me items and np when I needed it.
I have since "reprimanded" my "friend," but my account is gone
Mine was regarding a specific item I had bought from someone else off here (the first and only time I ever bought something), that was used to purchase another item. I told Tony that I had a board seeking said item and that someone gave it to me to help me out. I had been "frozen for my protection" but in his reply he asked me about recent items, and that it came from a "known Np seller"
It took them like 3 months to freeze me over it also.
You're probably not gonna get that account back, given the circumstances. :/How do you get your account back?
Mine was frozen because I "accidentally" cheated because my "friend" said he would help me by "sending" me items and np when I needed it.
I have since "reprimanded" my "friend," but my account is gone
Yes, Rico S. is useless. I've never lost an account so I don't have to deal with those issues. Mine are usually technical in nature; bugs, glitches, and he always responds with "I'll look into that, we're working on it" and then marks my ticket as "Solution Suggestion". Ummm...no...that's NOT a solution. Nothing ever seems to get fixed and I never hear from him again, or he just eventually marks it as "Closed". The only one who ever really does anything to fix stuff is Veronica.
Last edited by asiamommi; 03-16-2015 at 02:32 AM. Reason: Typo
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