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Thread: Random charge of 1.00 from neopets

  1. #11

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    Quote Originally Posted by Bailey View Post
    sue over 1.00? nah, it would cost me more in legal fees lol I just want to make sure they aren't going to take out some huge amount for something otherwise I'm going to have to cancel my bank card and get a new one just so they can't charge shit on it. Their customer service is so bad it's sickening. Thanks, I will just have to call them the old fashioned way.
    yeah they really need to improve their customer service its pretty terrible

  2. #12

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    We shouldn't even call it customer service.

  3. #13
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    I hate this, sites with poor customer service and all you want to do is rage and sue! My hotmail account with 4 years worth of accounts/passwords on it, including paypal etc was 'blocked for spamming' when I'd not even done anything. And I can't do anything about it. Since it's only a dollar I'd hang back and tell your bank to cancel any direct debit you have with TNT.
    I'M GIVING AWAY FREE RARE PETS (you need an account to see links)

    Pets donated: 9
    Pets available: 29!

  4. #14
    Cryptker's Avatar
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    This happened to me also,I called them and they said it was me doing something on the account and the $1.00 fee was their way of verifying the account.Whatever that means,It should go away in a day or 2 and you won`t be charged,mine did.

  5. #15

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    Probably from this:


    .....User agrees to maintain no more than one (1) concurrent online session for each PPP/ISDN account purchased. User agrees that Provider will charge a $1.00 fee for each concurrent online session and User further agrees that Provider has the right to terminate User's account for repeated violations of this limit......
    (you need an account to see links)

  6. #16

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    The neopets site is worth over 1b. I bet you could get a house out of it. Gogogogogo! Sue them like you've never sued them before! Oh and while you're at it, go get their database so you can throw UC's everywhere.

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