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Thread: Random charge of 1.00 from neopets

  1. #1
    Bailey's Avatar
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    Random charge of 1.00 from neopets

    I had premium for a long time that they never cancelled after they froze my account and I did a live chat with someone from neopets about it and I don't remember how to live chat with them again, does anyone know of a site? I was charged 1.00 on my bank card today from neopets.com. I will never be buying anything on neopets again with paypal or my cc.

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    sue them

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    Becka (04-30-2012),Chi (04-29-2012),Demo (04-29-2012),Emiley (04-30-2012),neopetscreep (04-29-2012),trix (04-29-2012)

  4. #3

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    I think the live chat support has been taken down while we wait for the new premium to be launched.

  5. #4
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    sue over 1.00? nah, it would cost me more in legal fees lol I just want to make sure they aren't going to take out some huge amount for something otherwise I'm going to have to cancel my bank card and get a new one just so they can't charge shit on it. Their customer service is so bad it's sickening. Thanks, I will just have to call them the old fashioned way.

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    you could sue them for a lot and win!

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  8. #6
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    I'd call your bank and inform them that you didn't make that charge, even though it was just a dollar, next time it could be more.
    No reason that Neopets should be charging you, especially if they froze your account.

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  10. #7
    Timon's current girlfriend

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    I also have this random charge of $1, plus another currency conversion charge that came through recently. Except I'm still paying for premium each month. So obviously you're still in their system for something. D:

  11. #8
    Andrew


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    Probably their last ditch effort.
    charge every past and present premium member $1.
    "It's just a dollar, nobody will care"
    -200,000 accounts later-

    "This is a nice bonus!"

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  13. #9
    Harry Potter
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    Quote Originally Posted by I_royalty_I View Post
    Probably their last ditch effort.
    charge every past and present premium member $1.
    "It's just a dollar, nobody will care"
    -200,000 accounts later-

    "This is a nice bonus!"
    Something like this was done with my phone bill lol on the same month, me, my brother and two sisters all got hit with a random 50 cent charge for a picture text nobody sent lol

  14. #10


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    There probably doing it to everyone xD

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