I had premium for a long time that they never cancelled after they froze my account and I did a live chat with someone from neopets about it and I don't remember how to live chat with them again, does anyone know of a site? I was charged 1.00 on my bank card today from neopets.com. I will never be buying anything on neopets again with paypal or my cc.
I think the live chat support has been taken down while we wait for the new premium to be launched.
sue over 1.00? nah, it would cost me more in legal fees lol I just want to make sure they aren't going to take out some huge amount for something otherwise I'm going to have to cancel my bank card and get a new one just so they can't charge shit on it. Their customer service is so bad it's sickening. Thanks, I will just have to call them the old fashioned way.
you could sue them for a lot and win!
I'd call your bank and inform them that you didn't make that charge, even though it was just a dollar, next time it could be more.
No reason that Neopets should be charging you, especially if they froze your account.
I also have this random charge of $1, plus another currency conversion charge that came through recently. Except I'm still paying for premium each month. So obviously you're still in their system for something. D:
Probably their last ditch effort.
charge every past and present premium member $1.
"It's just a dollar, nobody will care"
-200,000 accounts later-
"This is a nice bonus!"
There probably doing it to everyone xD