Previous Thread: (you need an account to see links)

Their response to my support request:
Subject: 1175489775
From: Escalation Agent

Hi,

We have reviewed your account and determined that it was closed due to terms of use violation. We are not able to discuss the specific details on your account closure. To read our Terms of Use, please visit our Microsoft Service Agreement at (you need an account to see links). For information about our Code of Conduct, please visit (you need an account to see links).

If you paid for your account, contact our customer service and billing department through (you need an account to see links) to disassociate your credit card from this account. Accounts closed due to terms of use violations do not receive a credit or refund.

Thanks!
Let's all have a moment of silence for the e-mail I've had for the longest time. Ever.