Per an email sent out to current Neopets Premium members the following changes will occur sometime during the month of May:

In mid-May, the Premium service itself will switch over to a new system run entirely by the Neopets Team. This means that all of Billing and Premium Support will be through us, and that we'll be able to offer some new features based on all the input and feedback we received from you over the past few months. However, this also means a few of the services you may have now will be going away. As a reminder - or in case you haven't heard - keep reading below to find out what's new and what's changing! What's New?

You may remember a few surveys we did some months back where we asked for your feedback on a number of Premium questions. Based on your responses and the feedback we've received from you over the years, we'll also be adding the following new features once the switch has been made (more information on each to come soon!):


5th Neopet
Premium Featured Game
Premium Notification Bar
More Monthly Neopoints
On-Site Random Events
Additional Message Boards
SSW Upgrades


What's Going?

Because we are no longer partnering with a third party, and based on your input, these are the features that will be discontinued after the switch:


Webmail
Portal (replaced by the Notification Bar!)
Real-world Feeds
Internet Dial-Up Service
Aliases and Subaccounts


Everything else is staying! Super Shop Wizard, no ads, random events, Premium message boards, collectable cards, Space Faerie Charm, etc. - they won't be going anywhere.


Discuss - will you sign up for premium for the coveted fifth pet slot?