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Thread: Need help with a VPN

  1. #1

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    Need help with a VPN

    Not sure where this would go! I just downloaded a VPN last night for the first time. Had no problem with it last night but went to connect today and it's saying I have the wrong username or password. I only used proxies in the past so this is entirely new to me. The program is OpenVPN GUI, which seems to be where the problem is at?

  2. #2
    Saiyan Race
    j03's Avatar
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    I think it's telling you what the problem is... make sure you're putting the correct info.

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  3. #3

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    I've tried the same password and username that I used last night. I wouldn't forget them overnight. Reset them via my VPN provider and they still don't work.

    ---------- Post added at 10:57 PM ---------- Previous post was at 09:42 PM ----------

    It continues to say username/password failed. I've reset both two or three times now.

    Does it not work via a hotspot?

  4. #4
    Infiniti's Avatar
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    Quote Originally Posted by Bridge View Post
    I've tried the same password and username that I used last night. I wouldn't forget them overnight. Reset them via my VPN provider and they still don't work.

    ---------- Post added at 10:57 PM ---------- Previous post was at 09:42 PM ----------

    It continues to say username/password failed. I've reset both two or three times now.

    Does it not work via a hotspot?
    Hotspot shouldn't matter. Try uninstalling, redownloading and reinstalling the VPN, otherwise I'd contact their support team to see what the issue is. If you don't have any luck, I'd switch VPNs. I've used hideipvpn for a couple years now with zero issues.

  5. #5

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    Quote Originally Posted by Infiniti View Post
    Hotspot shouldn't matter. Try uninstalling, redownloading and reinstalling the VPN, otherwise I'd contact their support team to see what the issue is. If you don't have any luck, I'd switch VPNs. I've used hideipvpn for a couple years now with zero issues.
    It was a problem with the provider.

    I've also noticed it will just kick me off at random and I'll have no coverage whatsoever. how much is hideipvpn?

  6. #6
    audreycutes's Avatar
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    You can get free VPN extensions for your browser. I downloaded Hola VPN for Chrome and it's working great. Super fast also.

  7. #7

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    You need to provide more info. Maybe some screenshots would be helpful. Did you try email OpenVPN support yet?

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