Favored Users?

[looklook123123]

Just wanted to say I stoppedwriting tickets but I'd always lie and say I bought NC but lost the receipts. They never questioned me and alwaus would answer my ticket within a week.

[Meepit]

I've had tickets answered pretty quick usually but I rarely have to send tickets for anything. I've had faerie quest cookies bug out on me twice and it was fixed within a day. They never seem to care about premium or nc when they silence you for stupid ass shit. It might be more of a luck thing, I bet they would still freeze my account if I sneezed in the wrong direction.

[Hawk]

I've had tickets answered pretty quick usually but I rarely have to send tickets for anything. I've had faerie quest cookies bug out on me twice and it was fixed within a day. They never seem to care about premium or nc when they silence you for stupid ass shit. It might be more of a luck thing, I bet they would still freeze my account if I sneezed in the wrong direction.

Ye IDK! It seems silencing may be automated

so IDK how that all goes down.

[Meepit]

Ye IDK! It seems silencing may be automated

so IDK how that all goes down.

I think generally it is, but if you inquire about it when its completely ridiculous or doesn't even have a reason why they are basically like haha go fuck yourself.

[Hawk]

Good ol' neopets.

"Oh u were unfairly frozen/silenced? Go fuck yourself."

[Nyu]

I got an answer within a week for a NC item glitching but i also had a ticket for a lost account open for like a year and i closed it cause i didnt want it anymore.
I think it has to do with if you paid or not for them but i got said NC item by trading cause i don't buy NC.

Also, had a friend chain frozen and she had lots of NC and bought regurarly. They didnt even say why they froze her.

Sent from my unicorn with wifi horn

[Hawk]

I got an answer within a week for a NC item glitching but i also had a ticket for a lost account open for like a year and i closed it cause i didnt want it anymore.
I think it has to do with if you paid or not for them but i got said NC item by trading cause i don't buy NC.

Also, had a friend chain frozen and she had lots of NC and bought regurarly. They didnt even say why they froze her.

Sent from my unicorn with wifi horn

bizarre, there were a lot of chain freezing quietly for a bit; I assumed it had something to do with IPs being too suspect or on a list.

IDK what like is the factors.

But I think account age plays into it.

[Bexxie]

I'm sure TNT has their favorites. Wasn't it rumored for a long time that Featheralley was a favorite?

I'm assuming they get back to premium/NC users faster because they're paying customers???

Although when I had premium this last time I submitted a ticket because I wasn't getting the monthly premium card and was given a generic "we're working on it" response but nothing ever came from it.

[people]

they still haven't looked at my tickets about missing nc : )

[Nyu]

bizarre, there were a lot of chain freezing quietly for a bit; I assumed it had something to do with IPs being too suspect or on a list.

IDK what like is the factors.

But I think account age plays into it.

I thought she was gonna get an answer at least, after all the money she spent on site....

Sent from my unicorn with wifi horn